Elle Troeger is a Human Factors researcher. is a spatial thinker at every scale. thru-hiked the Appalachian Trail and still finds new paths. is 23 years deep in electronic music radio. studies what happens when systems meet real people. finds the person inside the pattern.

Human Factors researcher and spatial thinker completing an MS at Bentley University. I study the friction between designed systems and the people who use them — then turn those insights into recommendations that change how decisions get made.

Elle Troeger, Human Factors researcher

About

Range and rigor. That's the throughline.

I've spent years working at every scale of designed experience — from building facades modeled in Rhino3D to ethnographic research on how people navigate cities. Before that, I thru-hiked the Appalachian Trail and spent three summers building trail infrastructure in Vermont. What connects all of it is curiosity about how systems work and what happens when real people meet them.

I'm completing my MS in Human Factors in Information Design at Bentley University, where I pair rigorous research methods with the kind of spatial thinking that comes from years of solving design problems under real-world constraints. My work focuses on safety-critical systems, medical devices, and environments where design decisions affect wellbeing — not just usability.

I also host Radio Ninja, an electronic music show on WMBR Cambridge — 23 years and counting. It's a weekly practice in curation, live production, and showing up for a community.

  • Truth-seeking through research — Friction points exist for a reason. I find the reason.
  • Lived experience as a lens — Careers in construction, 3D design, environmental science, and trail infrastructure inform how I see problems.
  • Helping real people — Not abstract "users," but humans navigating systems that weren't built for them.
  • Ethical technology — A deep concern for how designed systems shape behavior, addiction, equity, and access.
  • Spatial thinking at every scale — From building envelopes to urban wayfinding to digital interfaces.

Selected Work

UX Research

Trust & In-Home Healthcare

Exploratory research for an in-home healthcare startup — 5 semi-structured interviews, $0 budget, one month, solo researcher. Developed personas, mapped trust dynamics, and delivered actionable recommendations for a new healthcare service model.

Semi-Structured Interviews Persona Development Research Planning Qualitative Analysis Participant Recruitment Stakeholder Presentation
Read case study
Systems Thinking

Mapping a Wicked Problem: Substance Use Disorder

Group project applying systems thinking to understand the complexity of substance use disorder services and help a small business better serve its community.

Systems Mapping Wicked Problems Community-Centered Stakeholder Ecosystem
Coming soon
Facilitation Design

Designing an Innovation Alignment Workshop

Designed a structured workshop to help cross-functional teams align on innovation priorities and identify opportunities for strategic change.

Workshop Design Innovation Strategy Facilitation
Coming soon
Ethnography

Scooterbois: Multimodal Urban Wayfinding

Ethnographic observation at South Station, Boston — studying how people navigate multimodal transit systems and the friction points in urban wayfinding.

Ethnographic Observation Field Research Wayfinding Spatial Analysis
Coming soon

Let's connect

I'm currently open to UX research, human factors, and design research roles.

UX Research & Accessible Design Mission-driven goals, accessibility, human-centered research methods 3D Modeling & Spatial Design Rhino3D, AutoCAD, facade design, spatial problem-solving